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Law Society Gazette interview with Karen Purdy

About Us

We want our firm to be better than other Law firms - we want you to feel reassured that we are approachable and that our advice can be trusted. When clients come back to us and recommend us to their family and friends, we feel that means that we are achieving that aim and are proud of our reputation and the feedback we get from clients and fellow professionals. See our testimonials.

You need an expert. Each solicitor in our team is an expert in their specific area of Law, so that we know our stuff and give advice you can trust.

Karen Purdy set up Purdys Solicitors in 2003. She is sole principal Solicitor and Director of the firm. Karen graduated in Law from Trinity College, Cambridge and then studied at the College of Law in Guildford and qualified as a solicitor in 1999. She has practical and academic experience of Wills, Inheritance Tax and Trust Law, having been a co-author of legal texts and is also a Member of STEP, the Society of Trust and Estate Practitioners.

Also, Karen was a Committee Member for twelve years and a Chairman of the Solicitor Sole Practitioners Group (SPG). She has also been a Trustee of Fledglings charity for disabled children. Karen has given presentations and seminars regarding Wills for an accountancy firm and an international insurance company. She has also been interviewed and quoted by Reuters regarding Inheritance Tax and has had a number of items published in the Law Society's Gazette.

She also runs the Running a Law Firm forum on LinkedIn.
Straightforward advice from specialists who care.
Our people
Karen Purdy - Principal Solicitor and Director - Wills and Trusts
Louisa Bromilow - Solicitor - Administering Estates, Powers of Attorney and Wills
Hugh Staunton - Solicitor - Trusts
Nick Bowman - Solicitor - Will Disputes and Dispute Resolution & Litigation
Karen Clark - Office Manager and assists with our administration.

Why use us? We are qualified legal professionals, who are insured and are a small, friendly firm and competitively-priced!

Data Protection
Read our GDPR policy here.

How to complain
We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service, we have provided then you should inform us immediately, so that we can do our best to resolve the problem.

In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues. If you would like to make a formal complaint, then please request our full complaints procedure. Making a complaint will not affect how we handle your case.

What to do if we cannot resolve your complaint
The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case.

Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:
  • Within six months of receiving a final response to your complaint and
  • No more than six years from the date of act/omission; or
  • No more than three years from when you should reasonably have known there was cause for complaint.
If you would like more information about the Legal Ombudsman, please contact them.
Contact details
Visit: www.legalombudsman.org.uk
Call: 0300 555 0333 between 9.00 to 17.00
Email:
Address: Legal Ombudsman PO Box 6806, Wolverhampton, WV1 9WJ

The Solicitors Regulation Authority can help if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic.

Visit their website to see how you can raise your concerns with the Solicitors Regulation Authority.